TERMS & CONDITIONS

RESURRACK BOOTHING TERMS AND CONDITIONS 

Please carefully review the terms and conditions below before submitting your application. By participating, you agree to comply with the following terms and conditions:

DEFINITIONS

"Event" refers to the 'RESURRACK' marketplace, a curated space designed to showcase vintage and modern vendors, facilitating a unique shopping experience for the public.

"Vendor/Vendors" refers to the individual(s) or entity(ies) that submit an application and subsequently rent booth space at the 'RESURRACK' marketplace, including their staff, helpers, and representatives.

"Organiser" refers to ELEVENTS AGENCY PTE. LTD., the entity responsible for the organisation and management of the Event.

"Landlord" refers to the entity that owns and manages the premises where the Event is held.

1. Booth Curation

Vendor curation is subject to the Organiser's approval, and signing up for the application does not guarantee participation in the event. The Organiser reserves the right to reject any goods deemed inappropriate or unsuitable for the event at any time.

The Organiser reserves the right, at its sole discretion, to reject applications where it reasonably determines that the applicant, user, or related offering incorporates, relies upon, promotes, or utilises artificial intelligence ("AI") technologies. Where an application or offering is found to involve prohibited AI use, the Organiser may, without prior notice and with immediate effect, take either or both of the following actions:

(a) reject the relevant application; and/or

(b) require the applicant or user to cease the relevant activities or operations associated with the prohibited AI use.

2. Booth Fees

Booth fees are strictly non-refundable, except in the event of cancellation by the Organiser, or as otherwise set out in Section 10 (Booth Refund Policies). All fees must be paid within 3 working days of the confirmation message being sent. Failure to complete payment by the specified deadline may result in forfeiture of your booth reservation. Booth fees cover the cost of the designated booth space, access to power, and any standard inclusions as listed in the booth category description. Booth fees are strictly non-negotiable, unless otherwise determined by the Organiser in exceptional circumstances.

3. Booth Allocations

Booth allocation will be conducted in a manner that is random and impartial, ensuring that all vendors have an equal opportunity to secure a booth space. The Organiser will curate the selection based on the best of its abilities, taking into consideration various factors such as product diversity, vendor experience, and overall event goals. While all efforts will be made to accommodate vendor preferences, the final decision regarding booth placement lies solely with the Organiser.

Vendors will be notified of their assigned booth location in advance of the event, and any requests for changes after assignments are made may not be accommodated. The Organiser reserves the right to make adjustments to booth assignments as necessary to maintain the event's overall layout and flow. All vendors are expected to comply with the assigned booth allocation to ensure a cohesive and successful event experience. 

4. Booth Ownership

Booth ownership is non-transferable. Vendors may not sell, rent, or sublease their booth space to other vendors without prior written consent from the Organiser. The booth reservation will be forfeited, without refund, should an unregistered seller or unauthorised individual attempt to occupy the space during the event. All goods and services sold within the booth must be provided by the registered vendor. The registered vendor is solely responsible for the management of the booth and must ensure compliance with all event rules and regulations.

The Organiser reserves the right to reassign the booth at its discretion should the vendor fail to comply with the event's policies. The Organiser reserves the right to disqualify or blacklist any vendor found engaging in the unauthorised resale, transfer, or subletting of their allocated booth space. 

5. Booth Operations

Vendors are required to set up and be fully operational 15 minutes before the event start time. Booths must remain open and operational for the entire duration of the event. Early teardown or closure is not permitted unless explicitly authorised by the Organiser. Vendors are responsible for maintaining the cleanliness and organisation of their booth throughout the event. All waste must be properly disposed of in designated areas. Vendors must adhere to safety guidelines provided by the Organiser, including compliance with fire safety regulations, electrical usage, and crowd management. All promotional activities, including signage and displays, must remain within the confines of the assigned booth space and must not obstruct walkways or neighbouring booths. Vendors are prohibited from playing loud music or using amplified sound unless approved by the Organiser. This is to ensure a curated, comfortable atmosphere for all participants.

The Organiser reserves the right to inspect booths at any time during the event to ensure compliance with event policies and safety standards. Any damage caused to the booth space, event property, or venue will be the responsibility of the vendor, and any associated repair costs will be charged accordingly. Vendors are required to cease all sales in accordance with the Event’s operational hours. All merchandise and personal belongings must be packed and removed within 1 hour of the Event’s closing.

Vendors shall comply with all rules, regulations, and directions issued by the Landlord in respect to the venue, in addition to these Terms. The Organiser shall not be liable for any restrictions, closures, or directions imposed by the Landlord that affect the Event. The Event operates independently of the Landlord’s other tenants, licensees, and operators at any venue, including establishments that sell alcohol, tobacco, vaping products, or other age-restricted or regulated goods, unless explicitly stated. The Organiser is not affiliated with, and does not endorse, operate, or accept responsibility for, any such tenant or their products, services, or conduct. 

6. Booth Decorations Policy

Decorations must align with the event theme and fit within the designated space. They should be appropriate and safe for the event environment. Offensive, inappropriate or AI-based content is prohibited. All materials used for booth decoration must comply with safety regulations and be non-flammable. Any vendor found to be in violation of this policy, including through the use of inappropriate or unsafe decorations, will be asked to remove the item(s) immediately.

7. Booth Appearance & Maintenance

Vendors are responsible for the overall appearance and maintenance of their booths throughout the event. Booths must be clean, organised, and visually appealing to enhance the overall atmosphere of the event. All displays, signage, and promotional materials should be professional in appearance and relevant to the products or services being offered. Vendors are required to adhere to any specific guidelines provided by the Organiser regarding booth design, setup, and maintenance, including restrictions on height, lighting, and signage to ensure uniformity and safety within the event space.

The Organiser reserves the right to conduct inspections of booths at any time to ensure compliance with appearance and maintenance standards. Any vendor found in violation of these standards may be given a warning or required to make immediate improvements. 

8. Product Restrictions & Authenticity

The list of restricted products and services includes, but is not limited to, illegal substances or drugs; counterfeit or pirated goods; weapons, firearms, or explosives; hazardous materials or items that pose a safety risk; offensive, obscene, or pornographic materials; products that promote hate speech, discrimination, or violence; tobacco, alcohol, or vaping products without proper licences; stolen goods or items obtained through illegal means; services or goods promoting illegal activities or pyramid schemes; and spoiled or damaged items, unless they are vintage art or collectibles and are clearly labelled as such to reflect their condition.

Vendors warrant that all items displayed and sold are accurately represented, and that any item marketed as vintage, antique, or authentic is not counterfeit, misrepresented, or in violation of any third-party trademark or intellectual property rights. Where an item has known defects, damage, or inconsistencies typical of vintage or second-hand goods, this must be clearly and honestly disclosed to the customer at the point of sale.

The Organiser does not condone the sale of counterfeit, deceptive, or misrepresented goods under any circumstances. Vendors found in breach of this clause may be immediately removed from the event and/or blacklisted from future participation, without refund. The Organiser reserves the right to inspect and approve all goods being sold during the event. Any items found to be in violation of these restrictions must be immediately removed from the booth. Violations of the product restrictions may result in immediate removal from the event, and vendors may be blacklisted from future events. 

9. Conduct of Behaviour

Vendors must maintain a professional and respectful attitude toward the event staff, fellow vendors, and attendees. Any misconduct, including disruptive behaviour, will lead to removal from the market immediately. Vendors are responsible for ensuring that all staff, helpers, or representatives at their booth comply with these Terms and maintain professional conduct at all times.

10. Booth Refund Policy

Booth fees and rental items are strictly non-refundable, except under the following circumstances:

● If the Organiser cancels the market prior to its commencement, vendors will be eligible for a full refund of booth fees. 
● If the event cannot proceed due to circumstances beyond the Organiser's control, such as natural disasters, haze, severe weather conditions, acts of terrorism, or governmental regulations, vendors will be eligible for a full or partial refund of their booth fees.
● If the Organiser relocates the event to a venue significantly different from the original location, vendors may request for a refund if they deem the venue to be unfit for their operations and withdraw.
● If the event location is deemed unsafe due to health or safety concerns (e.g., pandemic outbreaks, public health emergencies), vendors will be eligible for a refund.

11. Wet Weather Policy

The market is a "rain or shine" event. In the event of inclement weather, all vendors are required to temporarily suspend operations and activate any facilities provided to shelter them from the rain (if any). In the event that rainfall persists for more than two (2) consecutive hours during operational hours, eligible participating vendors for that weekend will receive a 30% discount voucher applicable to their next booking with us. Such vendors will be notified via email following the conclusion of the event.

12. Security, Liability & Indemnity

The Organiser is not responsible for any loss, theft, or damage to vendor property, assets, or products. Vendors are encouraged to take necessary precautions to secure their belongings and merchandise at all times. Overnight storage of goods is strictly at the vendor's own risk, as the event does not provide security personnel for overnight protection. The Organiser will not be liable for any loss, theft, or damage to items left overnight.

The Organiser will not be held liable for any incidents, including but not limited to damage caused by weather, accidents, or other unforeseen circumstances affecting vendor property, assets, or products. Vendors are strongly encouraged to secure appropriate insurance coverage for their goods, equipment, and liabilities, as the Organiser does not provide any form of insurance or compensation for losses, damages, or liabilities incurred by the vendor.

Vendors agree to indemnify and hold harmless the Organiser and the Landlord against any claims, losses, damages, or costs arising from the vendor's breach of these Terms, including but not limited to claims relating to counterfeit, misrepresented, or defective goods sold by the vendor. 

13. Vendor Public Liability Policy

The Organiser is not liable for any injuries, theft, or damage to vendors' property during the event. Vendors are responsible for their own safety and the safety of their products and equipment within their designated booth zone, which is clearly marked at the event. Vendors will be held liable for any incidents or damages that occur within their booth zone. The Organiser's insurance does not cover vendor activities or property; therefore, vendors should not rely on the Organiser's insurance for their protection. Vendors should obtain their own public liability insurance to cover any potential claims or losses if necessary.

14. Force Majeure

The Organiser is not liable for any cancellation or disruption of the event due to circumstances beyond its control, such as extreme weather, haze, government restrictions, or natural disasters.

15. Discount Policy

Discounts are non-transferable, non-stackable, and cannot be combined with any other offers or applied to bookings already subject to an existing discount.

16. Marketing & Promotion

By participating in the event, vendors hereby grant the Organiser the right to feature their business, products, and related materials in the market's promotional campaigns for all markets and events in the future, including but not limited to advertisements, social media, and digital marketing.

17. Data Protection

By submitting an application, vendors consent to the collection, use, and disclosure of their personal data by the Organiser for purposes related to event participation, communication, and marketing, in accordance with the Organiser's obligations under the Personal Data Protection Act (Singapore). The venue may be under CCTV surveillance for security purposes. By attending the event, vendors acknowledge and consent to such monitoring.

18. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore.

19. Dispute Resolution

Any disputes arising from participation in the market, including any questions regarding the existence, validity, or termination of this Agreement, will be addressed through mediation or arbitration before any legal action is considered. Specifically, disputes shall be referred to and finally resolved by arbitration administered by the Singapore Mediation Centre (SMC) in accordance with the Mediation Rules of the SMC. The seat of mediation shall be Singapore, and the Tribunal shall consist of one (1) mediator. The language of the arbitration shall be in English.

20. Assignment

The Organiser may assign or transfer its rights and obligations under these Terms, in whole or in part, without the vendor's consent, including in connection with a change in event management or ownership.

21. Severability

Should any provision of these Terms be found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

22. Amendments

The Organiser reserves the right to amend these terms and conditions at any time and without prior notice.

– End –